1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
|
<?xml version="1.0" encoding="UTF-8"?>
<helpdocument version="1.0">
<!--
***********************************************************************
*
* DO NOT ALTER OR REMOVE COPYRIGHT NOTICES OR THIS FILE HEADER.
*
* Copyright 2000, 2010 Oracle and/or its affiliates.
*
* OpenOffice.org - a multi-platform office productivity suite
*
* This file is part of OpenOffice.org.
*
* OpenOffice.org is free software: you can redistribute it and/or modify
* it under the terms of the GNU Lesser General Public License version 3
* only, as published by the Free Software Foundation.
*
* OpenOffice.org is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU Lesser General Public License version 3 for more details
* (a copy is included in the LICENSE file that accompanied this code).
*
* You should have received a copy of the GNU Lesser General Public License
* version 3 along with OpenOffice.org. If not, see
* <http://www.openoffice.org/license.html>
* for a copy of the LGPLv3 License.
*
************************************************************************
-->
<meta>
<topic id="textshared0500000001xml" indexer="include">
<title xml-lang="en-US" id="tit">Getting Support</title>
<filename>/text/shared/05/00000001.xhp</filename>
</topic>
</meta>
<body>
<section id="support">
<bookmark xml-lang="en-US" branch="index" id="bm_id3143272"><bookmark_value>support on the Web</bookmark_value>
<bookmark_value>getting support</bookmark_value>
<bookmark_value>forums and support</bookmark_value>
<bookmark_value>Web support</bookmark_value>
</bookmark>
<paragraph xml-lang="en-US" id="hd_id3146873" role="heading" level="1" l10n="U" oldref="1"><variable id="00000001"><link href="text/shared/05/00000001.xhp" name="Getting Support">Getting Support</link>
</variable></paragraph>
<paragraph xml-lang="en-US" id="par_id9173253" role="paragraph" l10n="NEW">Many questions and answers are the same for OpenOffice.org software and for the commercial office software.</paragraph>
<paragraph xml-lang="en-US" id="par_id3150667" role="paragraph" l10n="CHG" oldref="8">You can find support on the OpenOffice.org website at <link href="http://support.openoffice.org">support.openoffice.org</link>.</paragraph>
<paragraph xml-lang="en-US" id="par_id3149140" role="paragraph" l10n="CHG" oldref="4"><comment>Visit <link href="http://www.sun.com/star/support">www.sun.com/star/support</link> to get an overview of additional support offerings by Sun Microsystems and other parties.</comment></paragraph>
<paragraph xml-lang="en-US" id="par_id3154230" role="paragraph" l10n="U" oldref="3">For a summary of the current support services refer to the <emph>Readme</emph> file in the <item type="productname">%PRODUCTNAME</item> folder.</paragraph>
<paragraph xml-lang="en-US" id="hd_id26327" role="heading" level="2" l10n="NEW">Local language support pages</paragraph>
<paragraph xml-lang="en-US" id="par_id1318380" role="paragraph" l10n="CHG">The OpenOffice.org localization projects offer support pages in local languages. Find an overview of the native language projects at <link href="http://projects.openoffice.org/native-lang.html">projects.openoffice.org/native-lang.html</link>. You can find help and support in English language on the OpenOffice.org website at <link href="http://support.openoffice.org">support.openoffice.org</link>.</paragraph>
<paragraph xml-lang="en-US" id="hd_id2611386" role="heading" level="2" l10n="NEW">Mailing lists</paragraph>
<paragraph xml-lang="en-US" id="par_id3166335" role="paragraph" l10n="NEW">Ask about OpenOffice.org, find help by volunteers, and discuss topics on the public mailing lists. You can find many general and specialized mailing lists on the OpenOffice.org website at <link href="http://www.openoffice.org/mail_list.html">www.openoffice.org/mail_list.html</link>.</paragraph>
<paragraph xml-lang="en-US" id="hd_id0915200811081722" role="heading" level="2" l10n="NEW">Forum</paragraph>
<paragraph xml-lang="en-US" id="par_id0915200811081778" role="paragraph" l10n="NEW">You can access web forums to ask and answer questions about OpenOffice.org.<comment> A web forum hosted by Sun Microsystems can be found at <link href="http://user.services.openoffice.org/en/forum/">http://user.services.openoffice.org/en/forum/</link>.</comment></paragraph>
<paragraph xml-lang="en-US" id="hd_id0804200803314150" role="heading" level="2" l10n="NEW">Security</paragraph>
<paragraph xml-lang="en-US" id="par_id0804200803314235" role="paragraph" l10n="NEW">In case you are concerned about any security issue with using this software, you can contact the developers on the public mail list dev@openoffice.org. If you want to discuss any issue with other users, send an email to the public mail list discuss@openoffice.org.</paragraph>
<paragraph xml-lang="en-US" id="hd_id3168534" role="heading" level="2" l10n="NEW">Downloads</paragraph>
<paragraph xml-lang="en-US" id="par_id3028143" role="paragraph" l10n="CHG">You can download the latest version of OpenOffice.org at <link href="http://download.openoffice.org/">download.openoffice.org</link>.</paragraph>
<paragraph xml-lang="en-US" id="hd_id2602967" role="heading" level="2" l10n="NEW">Documentation</paragraph>
<paragraph xml-lang="en-US" id="par_id3497211" role="paragraph" l10n="NEW">You can download documentation as PDF files, how-tos, and guides from the OpenOffice.org website at <link href="http://documentation.openoffice.org">documentation.openoffice.org</link>.</paragraph>
<paragraph xml-lang="en-US" id="hd_id0120200910361765" role="heading" level="2" l10n="NEW">Participate and give back</paragraph>
<paragraph xml-lang="en-US" id="par_id0120200910361848" role="paragraph" l10n="NEW">If you want to take an active role in the worldwide OpenOffice.org community, you are very welcome to give feedback, discuss features, propose enhancements, write your own article in an FAQ, how-to, manual, create a video tutorial, etc.</paragraph>
<paragraph xml-lang="en-US" id="par_id0120200910361874" role="paragraph" l10n="NEW">Visit the <link href="http://documentation.openoffice.org/">documentation web site</link> or the <link href="http://wiki.services.openoffice.org/wiki/Documentation">Wiki starting page</link> and follow the links for contributors.</paragraph>
</section>
</body>
</helpdocument>
|
