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<?xml version="1.0" encoding="UTF-8"?>
<helpdocument version="1.0">
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* OpenOffice.org - a multi-platform office productivity suite
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<meta>
<topic id="textshared0500000001xml" indexer="include">
<title id="tit" xml-lang="en-US">Getting Support</title>
<filename>/text/shared/05/00000001.xhp</filename>
</topic>
</meta>
<body>
<section id="support">
<bookmark xml-lang="en-US" branch="index" id="bm_id3143272"><bookmark_value>support on the Web</bookmark_value>
<bookmark_value>getting support</bookmark_value>
<bookmark_value>forums and support</bookmark_value>
<bookmark_value>Web support</bookmark_value>
</bookmark>
<paragraph role="heading" id="hd_id3146873" xml-lang="en-US" level="1" l10n="U" oldref="1"><variable id="00000001"><link href="text/shared/05/00000001.xhp" name="Getting Support">Getting Support</link>
</variable></paragraph>
<paragraph role="paragraph" id="par_id9173253" xml-lang="en-US" l10n="NEW">Many questions and answers are the same for OpenOffice.org software and for the commercial StarOffice or StarSuite software by Sun Microsystems, Inc. </paragraph>
<paragraph role="paragraph" id="par_id3150667" xml-lang="en-US" l10n="CHG" oldref="8">You can find support on the OpenOffice.org website at <link href="http://support.openoffice.org">support.openoffice.org</link>.</paragraph>
<paragraph role="paragraph" id="par_id3149140" xml-lang="en-US" l10n="CHG" oldref="4">Visit <link href="http://www.sun.com/star/support">www.sun.com/star/support</link> to get an overview of additional support offerings by Sun Microsystems and other parties.</paragraph>
<paragraph role="paragraph" id="par_id3154230" xml-lang="en-US" l10n="U" oldref="3">For a summary of the current support services refer to the <emph>Readme</emph> file in the <item type="productname">%PRODUCTNAME</item> folder.</paragraph><comment>some new paras from i61933</comment>
<paragraph role="heading" id="hd_id26327" xml-lang="en-US" level="2" l10n="NEW">Local language support pages</paragraph>
<paragraph role="paragraph" id="par_id1318380" xml-lang="en-US" l10n="CHG">The OpenOffice.org localization projects offer support pages in local languages. Find an overview of the native language projects at <link href="http://projects.openoffice.org/native-lang.html">projects.openoffice.org/native-lang.html</link>. You can find help and support in English language on the OpenOffice.org website at <link href="http://support.openoffice.org">support.openoffice.org</link>.</paragraph>
<paragraph role="heading" id="hd_id2611386" xml-lang="en-US" level="2" l10n="NEW">Mailing lists</paragraph>
<paragraph role="paragraph" id="par_id3166335" xml-lang="en-US" l10n="NEW">Ask about OpenOffice.org, find help by volunteers, and discuss topics on the public mailing lists. You can find many general and specialized mailing lists on the OpenOffice.org website at <link href="http://www.openoffice.org/mail_list.html">www.openoffice.org/mail_list.html</link>.</paragraph>
<paragraph role="heading" id="hd_id0915200811081722" xml-lang="en-US" level="2" l10n="NEW">Forum</paragraph>
<paragraph role="paragraph" id="par_id0915200811081778" xml-lang="en-US" l10n="NEW">You can access web forums to ask and answer questions about OpenOffice.org. A list of web forums hosted by Sun Microsystems can be found at <link href="http://user.services.openoffice.org/en/forum/listforums.php">http://user.services.openoffice.org/en/forum/listforums.php</link>.</paragraph>
<paragraph role="heading" id="hd_id0804200803314150" xml-lang="en-US" level="2" l10n="NEW">Security</paragraph>
<paragraph role="paragraph" id="par_id0804200803314235" xml-lang="en-US" l10n="NEW">In case you are concerned about any security issue with using this software, you can contact the developers on the public mail list dev@openoffice.org. If you want to discuss any issue with other users, send an email to the public mail list discuss@openoffice.org.</paragraph>
<paragraph role="heading" id="hd_id3168534" xml-lang="en-US" level="2" l10n="NEW">Downloads</paragraph>
<paragraph role="paragraph" id="par_id3028143" xml-lang="en-US" l10n="CHG">You can download the latest version of OpenOffice.org at <link href="http://download.openoffice.org/">download.openoffice.org</link>.</paragraph>
<paragraph role="heading" id="hd_id2602967" xml-lang="en-US" level="2" l10n="NEW">Documentation</paragraph>
<paragraph role="paragraph" id="par_id3497211" xml-lang="en-US" l10n="NEW">You can download documentation as PDF files, how-tos, and guides from the OpenOffice.org website at <link href="http://documentation.openoffice.org">documentation.openoffice.org</link>.</paragraph>
</section>
</body>
</helpdocument>
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